Talk-back Boards
Let users speak freely. Capture unfiltered voices on a shared board.
What is it?
Talk-back boards are physical or digital boards placed in shared spaces where users can leave open-ended feedback, ideas, or reactions. They provide a low-barrier way to capture spontaneous, unfiltered user voices.
When to use it
Use talk-back boards in lobbies, offices, events, or digital products when you want to gather broad, unstructured feedback without the formality of interviews or surveys.
How to do it
Create a board with a clear, engaging prompt or question.
Place it in a high-traffic area where your target users will see it.
Provide easy ways to respond: sticky notes, markers, or digital input fields.
Let it run for 1-2 weeks to collect sufficient responses.
Analyze themes and share findings with your team.
Pro tips
Provocative, specific prompts generate better responses than vague ones.
Refresh the prompt regularly to avoid fatigue.